About us

Uncontrolled payments become a business continuity risk

Regardless of the stage of development your business is in, its success depends not only on sales volumes but also on the ability to properly manage received payments and ensure smooth transactions. Emerging debts prevent your business from growing as quickly and confidently as it could, and in exceptional cases, they can cause serious challenges. Extending credit to customers hinders your own cash flow, so we always encourage avoiding this practice and not becoming a bank for your clients.

Debt collectors and financial service providers

The CCS debt collectors team specializes in debt collection and management both in Lithuania and abroad, focusing on ensuring that your invoices are paid on time and delays are effectively managed. Knowing how long and complicated the debt collection process is, we do all the hard work for you, allowing you to focus on business growth and success. We aim to minimise your costs while optimizing all debt collection and financial processes and maintaining excellent relationships with your clients.

About the company

We have over 20 years of experience in debt collection. Since 1997, we operated as Intrum Justitia. After the group's withdrawal from the Baltic markets, we have been operating under the name UAB "CCS - Customers Care Services" since 2011, continuing our cooperation with many long-term partners. Our activities have expanded in Lithuania, Latvia, Estonia, Poland, Bulgaria, Hungary, Slovakia, and the Czech Republic. We are also part of one of the largest credit management companies' associations – TCM Group.

With over twenty years of experience working with Lithuanian and foreign clients and a wide network of partners worldwide, we confidently tackle even the most complex debt collection cases.

Financial institutions, service providers, manufacturers, residential building administration companies, and other businesses registered in Lithuania and foreign countries use our payment management services.

Mission

To provide effective and innovative services to clients, helping them manage and resolve debt and financial obligation issues, based on professionalism, integrity, and client needs.

Vision

To become a leader in debt management and collection, providing high-quality services that meet and exceed client expectations and requirements.